A nurse in your family, so you don't have to be one.
When something changes with your aging parent, Mindy gives you a real nurse to help figure it out, find the right resources, and coordinate next steps. Even if you can't be there.
$149 for your first plan. For parents who live in Pennsylvania.
It usually starts when something changes.
Mom has surgery soon, and she's the one who takes care of Dad.
Who drives, who cooks, and who's with Dad while she heals?
Planning for a surgery Coming home from the hospitalDad's being discharged, and you're three hours away.
The papers are thick and his medicines changed. What has to happen in the first two weeks?
Coming home from the hospital A new worryA fall, memory changes or a new diagnosis.
Something's different, and you're not sure what to do first or who to call.
Tell us what's going onThe Mindy First Step
$149 for one concern and a plan you can act on.
Pick the thing that's weighing on you most. Your nurse talks it through with you and your parent, then writes the plan.
What's included
- A call with you. About 20 minutes on what's going on and what worries you most.
- A call with your parent. About 30 minutes, so we hear what they want in their own words.
- Your written plan. The top priorities, who does what and by when, and local options we've checked for the biggest one.
- A call to go over it. Within 2 business days of the call with your parent.
You pay when you book the first call. Full refund if you cancel before it. If your parent lives outside Pennsylvania, you won't be charged.
Priced separately
- A second concern, or more rounds of research
- Booking and confirming services for you
- Follow-up calls and check-ins after the plan
After your plan, I'll offer ongoing support if it would help. You decide.
What Mindy doesn't do
- Hands-on care or visits to the home
- Emergency help. Call 911.
- Diagnose, prescribe or replace your parent's doctors
- Promise a provider will be available. They're independent businesses.
- Legal or financial advice
Who does what
Mindy plans and coordinates. Local professionals provide the care.
Mindy handles
The nurse's view
- Listening to you and your parent
- Sorting out what matters most first
- Your written plan, with owners and dates
- Diagnoses and discharge papers, in plain language
- Questions to bring to the doctor
Mindy coordinates
The legwork
- Finding and calling local services
- Comparing rates and start dates
- Keeping siblings on the same page
- Following up so things don't stall
Your First Step includes the calls for your biggest priority. Ongoing coordination is priced separately.
Local professionals provide
The hands-on care
- Aides and home health nurses
- Diagnoses, prescriptions and medical decisions
- Therapy, equipment and rides
- Emergency care. Call 911.
- Legal and financial advice
Mindy takes no money from the providers we suggest.
A sample plan
What a First Step plan looks like
One page your whole family can work from, with every step owned and dated.
Meet the nurse behind Mindy
Hi, I'm Susanna. As a cardiothoracic step-down nurse, sending people home from the hospital was a core part of my job. I saw how much families had to absorb on the way out the door, often when a son or daughter had already taken off work for the surgery and couldn't take more. I built Mindy so families have a nurse for what comes after.
- Registered nurse, licensed in Pennsylvania
- Cardiothoracic step-down nurse
- The nurse in her own family
Susanna Wiborg, RNFounder, Mindy
Start with the one thing that's weighing on you most.
It takes about 2 minutes, and a nurse reads every request.
Rather talk it through? Text us at (484) 562-4909
Questions? Email info@hi-mindy.com. By texting this number you agree to receive text messages from Mindy. Message & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.
Does your parent live outside Pennsylvania?
Mindy's nurse is licensed in Pennsylvania today, and I'm working on adding more states. Leave your email and your parent's state, and I'll let you know when Mindy can help there.